Anderson Enterprises, an advertising firm, planned to make its communication process more effective and interviewed employees to determine the flow of information in the organization. Flow charts were then created that depicted the way information was passed on to every member in the team. They also prepared maps to show interactions among different departments. Which of the following approaches is being used?

A. Just-in-time learning
B. Rapid instructional design (RID)
C. Social network analysis
D. Cloud computing approach