After a kick-off session and six contentious weekly team meetings, Lola is struggling to align her team around common expectations. These expectations are: how to work together, communicate effectively, and identify appropriate hand-off points as her team provides customer service and technical support for a new product line. Two team members in particular keep butting heads on every issue and Lola is losing patience with their inability to work together. Based on Bruce Tuckman’s theory of team development, where is Lola’s team currently in the evolution process?

Based on Bruce Tuckman’s theory of team development it seems that Lola's team is currently in the storming phase of the evolution process. This is the second phase in the process, in which individuals are still showing hostility towards one another and have not have not fully assigned or understand each persons role in the team. This leads to resisting control from any authority within the group, and prevents team goals from being achieved.