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When Molly and her family visited Disney World last month, she was amazed that every staff member she talked to was able to answer her question regardless of whether it was about a hotel, restaurant, parade time, or fireworks display. She was very impressed. Which type of excellence does this represent

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The excellence shown by the ability of each staff member to answer all of Molly's question is called Service excellence.

What is service excellence ?

  • Refers to dealing with customer issues very efficiently.
  • Leads to clients being impressed.

Disney World is showing service excellence because their employees were able to deal with Molly's issues promptly and efficiently which led to her being very impressed.

Find out more on service excellence at https://brainly.com/question/4110146.

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